Western Alliance Bank Hiring IT Applications Support Analyst in Phoenix, Arizona @ westernalliancebancorporation.com
Role : IT Applications Support Analyst
Job Functions : Information Technology
Industry : Banking & Financial Services
Company : Western Alliance Bank
Experience : Minimum 2 years
Location : 1 E Washington St, Phoenix, AZ 85004, United States
Employee Type : Full-Time
Job Description
Western Alliance Bank Hiring IT Applications Support Analyst in Phoenix, Arizona @ westernalliancebancorporation.com – The IT Applications Assistance Analyst will provide Level 2 and Level 3 support and will be in charge of technical issues that arise unexpectedly and demand quick attention. They will also serve as subject matter experts for FIS bank products and Line of Business apps and services. This role collaborates with IT System Engineers, IT Infrastructure, and a number of lines of business, including Operations, Product, Treasury Management, Marketing, and the Enterprise Project Management Office.
Qualifications and Eligibility Criteria
A bachelor’s degree or comparable job experience in computer science or a related subject is required. 1 to 2 years of technical support expertise with a focus on banking and financial services is essential.
Application Support experience of 3 to 5 years is necessary. 2–3 years of experience supporting FIS or bank-related products is preferred. Advanced computer abilities, including word processing and spreadsheet software packages
Roles and Responsibilities
After patch maintenance, responsible for validating supported apps. Provide production assistance for the bank’s application family and services. Within the supported application family, assist small and big projects. To assist people in resolving technical difficulties, walk them through the processes. Issues with applications and services are troubleshooted and resolved, including root cause investigation. Keep track of your system’s health, files, and notifications. Collaborate with suppliers on off-the-shelf solutions and Service Now and Jira may be used to manage tickets and work items.
About Company
Western Alliance Bank Hiring IT Applications Support Analyst in Phoenix, Arizona @ westernalliancebancorporation.com – Western Alliance Bancorporation (NYSE:WAL) is one of the best-performing banks in the country, with assets of more than $40 billion. In the latest S&P Global Market Intelligence listing for 2020, the firm is again the best-performing of the 50 largest public U.S. banks, and it consistently scores high on the Forbes “Best Banks in America” list. Western Alliance Bank, Member FDIC, is the company’s principal subsidiary, and it assists business clients in realizing their goals through teams of skilled bankers that provide excellent service and a comprehensive range of specialized loan, deposit, and treasury management capabilities.
For a full listing of our jobs, visit – https://www.westernalliancebancorporation.com/about-western-alliance-bancorporation/careers
Company Address :
1 E Washington St, Phoenix, AZ 85004, United States
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