US Bank Hiring Customer Service in Tallahassee, Florida @ usbank.com
Role : Customer Service
Job Functions : Associate
Industry : Banking
Company : US Bank
Salary : $10,000
Experience : Minimum 1+ years
Location : 2262 N Monroe St, Tallahassee, FL 32303, United States
Employee Type : Full-Time
Job Description
US Bank Hiring Customer Service in Tallahassee, Florida @ usbank.com – We’re looking for people that are passionate about providing outstanding customer service. Our Inbound Fraud section is the core unit that takes inbound calls about suspicious and unlawful behavior from credit, debit, and corporate/government card clients. It is not essential to have any prior expertise with banking or fraud. To guarantee that our Representatives are equipped to provide fast, educated, and compassionate customer service, we provide extensive and continuing training.
Qualifications and Eligibility Criteria
Consumer, debit, and corporate/government card goods are all familiar to you. Ability to recognise, comprehend, and handle data exceptions. Ability to operate with unwritten but well-understood directions, relying on precedents where appropriate. Strong communication abilities, both verbally and in writing. Strong negotiating and problem-solving abilities, as well as the capacity to manage challenging client calls. Computer abilities, particularly in Microsoft Office programmed.
Roles and Responsibilities
Answering incoming calls and delivering excellent telephone service to our credit and debit card users. Blocking or placing security holds on accounts, establishing lost/stolen statuses on debit and credit accounts, and transmitting fraud and dispute information to the relevant parties are some of the duties performed to protect financial loss. Bringing fraud claims to life and offering information on current fraud and dispute claims. To handle fraud and dispute concerns, we work with a variety of departments. Documenting fraud warnings, creating case files, and escalating fraud alerts to relevant organizations are all tasks that must be completed.
About Company
US Bank Hiring Customer Service in Tallahassee, Florida @ usbank.com – U.S. Bancorp is the parent corporation of U.S. Bank National Association, the fifth-largest commercial bank in the United States, with almost 70,000 employees and $554 billion in assets as of December 31, 2020. Customers may bank when, where, and how they choose with the Minneapolis-based bank’s combination of relationship teams, branches, and ATM network, as well as digital capabilities. As a trusted and responsible financial partner, U.S. Bank is devoted to supporting its millions of retail, business, wealth management, payment, commercial, corporate, and investment customers across the country and across the world. This dedication has earned the company a position on the Ethisphere Institute’s list of the World’s Most Ethical Companies.
For a full listing of our jobs, visit – https://www.usbank.com/careers/index.html
Company Address :
2262 N Monroe St, Tallahassee, FL 32303, United States
