MTA Solutions Hiring Customer & Collection Associate in Palmer, Alaska @ mtasolutions.com
Role : Customer & Collection Associate
Job Functions : Information & Technology
Industry : IT Industry
Company : MTA Solutions
Experience : Minimum 1 Years
Location : 480 Commercial Dr, Palmer, AK 99645, United States
Employee Type : Full-Time
Job Description
MTA Solutions Hiring Customer & Collection Associate in Palmer, Alaska @ mtasolutions.com – By offering an excellent customer experience in accepting payments and engaging with members on payment plans, the MTA protects its revenues and cash flows. Ensures that delinquent accounts are dealt with promptly in order to decrease risk while treating members fairly and equally. By offering Service Order Quality Assurance, ensures an outstanding client experience with Billing. Works with customers on non-sales activities such as records-only service orders, billing audits service orders, and discounts documents.
Qualifications
Previous B2B sales experience of at least one year. A cosmetology license or a history in the beauty industry is extremely advantageous. Valid driver’s license and dependable transportation are required for this work, as it involves a significant amount of driving.
This role necessitates a lot of local travel to meet with existing and new clients. It also necessitates participation at conferences, exhibitions, instructional seminars, and other special events, some of which may include overnight travel and/or weekend participation. Computer savvy, with a preference for Windows-based tools for order entry, email, Microsoft Outlook, and Excel on a laptop.
Responsibilities
Customer payment or credit inquiries and concerns are responded to and investigated. Corrects payments that have been misapplied. Processes and creates customer credit Care orders.
Keeps up to date on all MTA goods and services, as well as bankruptcy procedures, payment and collection standards, and other procedures/regulations/processes as needed.
Prior to final posting to billing, performs Service Order quality assurance to guarantee service order correctness. Processes and posts residential service orders. Assists with non-posted internet use rectification and pre-billing control reports. Aids in the resolution of RDM equipment service order problems.
Eligibility Criteria
Shows initiative and ingenuity while serving customers and suggesting methods to enhance MTA’s internal procedures and efficiency. Client statements must be reconciled and explained to the customer. Possess the ability to exhibit telephone etiquette. Ability to communicate effectively and clearly with a nice voice.
Qualified candidates shall be considered for employment regardless of race, colour, age, religion, nation of origin, sex, sexual orientation, handicap, or other protected characteristics.
About Company
MTA Solutions Hiring Customer & Collection Associate in Palmer, Alaska @ mtasolutions.com – MTA will be the world’s premier broadband technology firm, enabling its members to live more connected lives. MTA is a forward-thinking cooperative that is large and resourceful enough to meet the requirements of its clients, but small enough to care and be a reliable partner.
MTA will continue to lead economic growth by ensuring that its communities have the infrastructure they need to thrive and prosper together in the future.
For a full listing of our jobs, visit https://www.mtasolutions.com/careers/
Company Address :
480 Commercial Dr, Palmer, AK 99645, United States
Pingback: Venmo Hiring Staff Software Engineer In Scottsdale, Arizona @ Venmo.com